10+ Best Doctor-On-Demand App Features

Telemedicine is the new revolution in healthcare for whenever you want it, wherever you want it.

Creating an on-demand doctor app comes with extensive potential in a rapidly expanding market.

This is truly a game-changer for offering healthcare services & connecting professionals with patients on time.

But, to create a top Doctor-on-demand app that people look forward to, you need the right features in it.

In this guide, we will explore the best doctor-on-demand app features that can lead to a successful platform design.

We will also look into how to pick the right features, and how to tackle some of the issues you face in the development process.

Let's get started!

What is a Doctor-On-Demand App?

The doctor-on-demand app allows patients to consult with healthcare professionals wherever and whenever they need it through video calls, chats, or even phone calls. It is healthcare on your terms, home-based.

The trend of creating such apps can be seen amid the shifting nature of many individuals who are leaning more toward convenient, accessible, and handy health services.

Whether you want to create a clone app like ZocDoc or want a custom solution, you are tapping into a booming market.

People want fast and easy access to doctors and these apps provide real-time consultations and prescription management, among more.

It's an exciting opportunity to build a doctor-on-demand app to provide user healthcare in a way never seen before.

Now, to do so, knowing doctor-on-demand features becomes an important part. And, this is what we will get to know in the next section:

Top Doctor-On-Demand App Features

Features are responsible for making your app a huge success in the market.

With the proper doctor-on-demand app features on board, your app can surely make getting a consultation and prescription for medical advice hassle-free, and secure for users.

Here are those features that will make you a hit in the changing market:

1. User Registration

Registration via your doctor-on-demand app ought to be effortless and smooth.

No one wants to take too much time signing up when he or she is unwell.

Give them an option to sign up via a phone number, email, or social media such as Google or Facebook.

After registering, the user should set up a personal health profile, where they can easily put in information like name and age, history of ailments, allergies, and medications they are presently undergoing.

This information will help doctors to quickly arrive at an assessment of the patient's health needs and allow

2. Video Consultation in Real-time

At the center of any doctor-on-demand app lies the core feature of video consultations.

Ideally, patients should be able to see a doctor at home and video calls would provide that personal touch that remote consultations may lack in reality.

Ensure that the video consultation is of quality, with clear visuals and sound.

This will also enhance the user experience and facilitate more interactions between doctors and patients, which would help doctors diagnose symptoms and administer treatments more easily.

Ensure this feature of video consultation is encrypted and HIPAA-compliant because security is a significant issue in healthcare services.

The process of setting up a user-friendly profile is important for eliminating friction during the onboarding process, making it more probable that users will persist in interacting with the app.

3. Scheduling and Appointment Reminder

Any Doctor-on-demand doctor application needs this efficient scheduling of appointments.

Users will schedule consultations based on the availability of the doctor; therefore, they will get time accordingly to suit their schedules.

Your scheduling feature should have a calendar view, where users can see the available slots and can easily select a convenient time for their consultation.

It is also essential to add automated reminder messages of appointments to prevent users from missing scheduled consultations.

These reminder messages can be automatic and sent by email, SMS, or push notifications, reducing no-shows and improving user engagement.

So, make sure to get this amazing feature of the doctor-on-demand app.

4. Instant Chat with Doctors

Sometimes, there may be the need for urgency or rapid answers without the full consultation.

An instant chat feature with doctors enables users to ask quick health-related questions and receive immediate answers.

This can prove very useful in minor issues about the common cold, minor irritations of the skin, or indeed follow-up questions following an initial consultation.

However, while chat is convenient, the doctors must ensure to reply to patients promptly and professionally.

An added advantage of this doctor-on-demand feature is that it really helps create trust with the user, making him feel comfortable and supported between doctor visits.

5. Prescription Management

A doctor-on-demand app can offer the prescription and management of medication as one of its most important services.

Doctors can send prescriptions directly to the user through the app after the consultation.

Let the user see all his prescriptions and order medications while allowing deliveries to his doorstep.

In addition to this, the entire user experience is improved, and the usage of a physical pharmacy is reduced, thus offering a saving of inconvenience and time. So, when it comes to the best doctor-on-demand app features, it is a must.

Ensure the prescription system is correctly integrated with credible pharmacies and networks of health.

6. Integration with Payment Gateway

There needs to be an efficient payment gateway in any doctor-on-demand application.

Your app must allow people to pay for consults quickly and safely.

Credit cards, debit cards, and mobile wallets must be integrated into your application to make it accessible to users worldwide.

Transparency is the key: it must indicate to users exactly how much they are being charged before making that appointment.

Offer numerous payment options and simplify the payment process to ensure higher user satisfaction and convert more users.

Consider adding payment options for insurance plans based on your targeted market to make it even easier for patients who have medical insurance.

7. Access to Medical Records

An effortless upload, access, and storage of a user's medical record is a key feature of the doctor-on-demand app.

This enables patients to keep track of past consultations, prescriptions, test results, among others.

Doctors may use this information before consulting with the patient for a better, more informative discussion with him.

In addition, medical records should be kept safely and according to the rules of data protection, such as HIPAA in the U.S. or GDPR in Europe.

Easy access to medical records will make users feel more confident in their healthcare decisions and help doctors offer personalized and informed care.

8. Multilingual Support

In current times, the facility of multilingual support becomes an important doctor-on-demand feature to have in your app.

Many people do not speak English, so if you allow users to switch to their preferred language, it increases user engagement and overall customer satisfaction.

Multilingual support would increase trust in your platform, signifying that you care about serving diverse communities.

This is very useful, especially in a region where different populations speak multiple languages, or if you are reaching an international audience.

9. User Feedback and Ratings

After a consultation, let the user rate and review their doctor's performance.

These will ensure that only the best doctors will be offering their services on your platform and will give new users a method to assess the qualifications of a doctor and his treatment style.

User feedback also gives a doctor insight into all the areas in which he needs improvement and what works and what does not on your platform.

Make sure to monitor and act on feedback to maintain high standards.

10. Emergency Care

Some users need urgent care, and the response cannot wait until the scheduled time.

Your app can give an emergency button connecting a user directly to a medical professional or providing access to the nearest emergency room, hospital, or urgent care facility.

Providing this feature in the doctor-on-demand app places you as an all-around healthcare solution, not only for regular consultations but also in urgent situations.

As users will be able to rely on your platform in critical times, they will appreciate it.

11. Health Tracker Integration

Integration with popular health-tracking devices like Fitbit, Apple Watch, or Google Fit may make all the difference.

Such devices collect valuable health data: heart rate, sleep patterns, activity levels, and many other things that a doctor may like to have for a deeper understanding of a patient's health.

Integrate this data into your app to enable patients to share health statistics in real-time with their doctor. This will improve consultations and monitor progress over time, making the management of chronic health conditions more effective.

12. Availability and Scheduling of Doctors

It is possible to filter the doctors by their specialty, availability, and consultation type, chat, or phone.

This makes it easy for users to find the right doctor soon.

For instance, if a user has a skin condition or needs mental health therapy, they can search in more ways for those specific specialists and doctors.

Having a real-time availability system enables users to book consultations on their own terms.

13. Push Notifications

Use Push notifications to keep your users engaged and updated.

You may remind them of an appointment, new health tips, or available discounts on services. However, these little pops ensure users continue to be interested in the platform.

Users will not like a situation when they start receiving tons of notifications from the app that are overwhelming to handle.

Opt for helpful and timely notifications that add value instead. But for this, only an experienced mobile app development company can help.

14. Doctor Profile and Specialization

Every doctor in your portal should have an extended profile that expresses qualifications, certifications, years of experience, and specialties, respectively.

This would help users make informed decisions when choosing a specific doctor for their needs.

Including patient reviews and ratings within a profile belonging to the doctor further helps build trust and transparency with the prospect and makes them feel confident with their choices.

15. AI-Based Health Assessment

An AI-powered health assessment tool will make a wonderful complement to your doctor-on-demand app.

This could start by asking users through a series of questions what their symptoms are and starting to provide some initial diagnoses or suggestions for treatment options.

While an AI cannot replace a real diagnosis from a real doctor, it can get patients moving in the right direction.

It also empowers patients to feel in charge of their health before consulting a healthcare provider.

With a credible iOS or Android app development company , it is guaranteed that AI-driven features will integrate seamlessly, enhancing the usability and functionality of the app for the users.

Tips on Selecting the Right Features of a Doctor-On-Demand App

Considering your cost to make a doctor-on-demand app is a big investment.

Selecting the correct features has become more important than ever. Here are a few tips on how to make the right selection:

• Identify the Needs of Your Target Users

Know what people need. Who are your users? What features would they be interested in a doctor-on-demand app? Do they want something that's much more convenient, cheaper, or comprehensive? The understanding of their needs helps you focus on the right features.

• Start Simple and Scale Up

Don't make it too complicated at the initial stages. Start off with the core features, such as video consultations, scheduling of appointments, and secure payment systems. Then you can gradually add some advanced features as you receive feedback.

• Focus on Security and Compliance

You are handling sensitive health-related information so ensure that your app complies with HIPAA, GDPR, or other local privacy laws.

The challenge for developing a doctor-on-demand app is ensuring the effortless integration of such security measures into the app without affecting user experience.

Security needs to be at every level of your app to protect patient information and prevent any breach of data.

• Invest in UI/UX:

A seamless, easy-to-navigate user interface will make users feel very comfortable using the app.

An efficient user experience will also encompass straightforward procedures for scheduling appointments, managing prescriptions, and retrieving medical information.

Prioritizing UI/UX boosts user satisfaction and engagement to ensure higher retention rates, thereby better performance.

• Ensure Scalability

Your app has to be scalable in terms of the growing demand as your user base increases.

That would be designing an app that can handle a higher number of users, consultations, and related data without impacting performance.

Your app will scale accordingly by making sure that all the architecture and cloud infrastructure put into it come in handy in terms of adding new features or handling any future technological development.

How Techanic Infotech Can Help You Create a Cutting-edge Doctor-On-Demand App?

Rapidly growing demand for easily accessible and convenient healthcare solutions is driving the doctor-on-demand app market.

Hence, if you are looking forward to becoming a part of the market, then it is important to partner with the right doctor-on-demand app development company.

Techanic Infotech comes out as one of the most experienced players, especially in app building with top doctor-on-demand features that come up to meet market trends and ensure a seamless user experience.

Let's collaborate to make your idea a top solution.

Wrapping It Up!

Overall, expanding access to telemedicine and doctor-on-demand services promises benefits for developers as well as healthcare providers.

Of course, the most important factor for the success of a doctor-on-demand service is the thoughtful inclusion of necessary features, such as video consultation, actual scheduling in real time, prescription management, and seamless payment systems.

As users come to expect more from the delivery of healthcare services, convenience and security should be well incorporated.